How To Buy
Product Exploration
First of all, browse our monochrome printer series on the website. Each product page contains detailed specifications, functions and pricing information tailored to business needs.
Inquiry Submission
Once you have identified a printer that meets your requirements, please submit your inquiry through our contact form or directly by email. Provide detailed information about your business needs and any specific problems you may encounter.
Quotation
Our sales team will review your inquiry and send you a personalized quotation. This will include pricing, bulk order discounts and any additional services or support available.
Order Confirmation
If you agree to the quotation, please reply to the email or contact our sales representative to confirm your order. Specify the quantity and any special requirements you may have.
Payment Arrangement
Once the order is confirmed, we will provide payment options suitable for B2B transactions. This may include bank transfer, credit terms or other agreed methods.
Order Processing
After receiving the payment, we will start to process your order. You will receive updates on the order status and estimated delivery time
Delivery
We will arrange to deliver your monochrome printer to your designated address. Tracking information will be provided to monitor the delivery process.
After-Sales Support
After receiving your order, our customer support team can assist in installation, setting and any problems related to the product. We are committed to ensuring your satisfaction.
Warrant
Standard Warranty Period
Each UV printer is covered by a standard warranty of one year from the date of purchase. This warranty includes parts and labor for any manufacturing defects.
Coverage
The warranty covers repairs or replacements for any defects in materials or workmanship under normal use. This includes issues related to the printer’s functionality and performance.
Exclusions
Please note that the warranty does not cover damages resulting from misuse, accidents, unauthorized modifications, or normal wear and tear. Consumable items, such as toner cartridges and drums, are also excluded.
Claim Process
To initiate a warranty claim, please contact our customer support team and provide your purchase details and problem description. We will guide you to complete the necessary steps to solve the problem.
Extended Warranty Options
For additional coverage, we provide an extended warranty plan, which can be purchased when you buy a printer. These plans provide extended service and support beyond the standard warranty period.
